“web design”
20 posts under this tag.
Butt-ugly as always, Edge never fails to be inspiring. Even more so now when Sam Harris has written a brisk, simple essay on 10 myths and 10 truths on atheism, and when the Edge 2007 Question has just been published—What are you optimistic about?.
As an activity, as a state of mind, science is fundamentally optimistic. Science figures out how things work and thus can make them work better. Much of the news is either good news or news that can be made good, thanks to ever deepening knowledge and ever more efficient and powerful tools and techniques. Science, on its frontiers, poses more and ever better questions, ever better put. What are you optimistic about? Why? Surprise us!
Hope for the taking.
This is, I think, a pretty good glimpse of one of the roles I want to play the next decade—don’t give up on me! :)
Something else is going on here. To a large extent, value on the Internet is not being created by businesses, as much as they want all kinds of credit and money for creating this wonderful value. Inventors, folks who are coming up with new tools, are creating it. Some of them are well harnessed by businesses, but it turns out that businesses don’t have to exist for them to harness themselves with the Net and get these things out there. For example, the person who created Eudora is a University of Illinois fellow who did it basically for himself and people he knew. In terms of quality, Eudora is visibly beyond any other email program. It makes you wonder what’s wrong with companies, what prevents them from doing the right thing when a random person puts his exquisite tool out on the Net for free. This happened with Eudora, and later with Mosaic, which led to a commercial version, Netscape Navigator.
The inventors of these tools are not crazed codgers in basements. They are, by-and-large, young people with a sense of social and cultural responsibility who want things to be better for everybody. They are as valuable as our snazziest scientists, but are not accorded the respect or rewards of the snazzy scientists. They are taken for granted more than they should be. Something is wrong if we think inventors are a lower order of being than theoretical scientists.
Blogging for dollars is the pretty good, pretty interesting cover article from this month’s Business 2.0 about how the mainstream blogs (MSB?WP) like Boing Boing, Fark, Metafilter, TechCrunch ELZR, Digg or Dooce are monetizing their traffic. Thorough and filled with lots of $ data, what surprised me the most about it was how obviously promotional it was. It’s basically an extended infomercial on blog-advertising, which doesn’t take away that it makes several good insights on media and how technology is turning us into one-man-bandsELZR, but, still, deliberately mislabeling content is just an euphemism for lying.
Ever since I read Paul Graham’s The Submarine I had been on the lookout for PR campaigns and this is one of the clearest (or should I say most blatant?) examples of it I’ve seen. The client? That’s an easy one, John Battelle’s Federated Media1.
Why do the media keep running stories saying suits are back? Because PR firms tell them to. One of the most surprising things I discovered during my brief business career was the existence of the PR industry, lurking like a huge, quiet submarine beneath the news. Of the stories you read in traditional media that aren’t about politics, crimes, or disasters, more than half probably come from PR firms..
Trend articles.. are almost always the work of PR firms. Once you know how to read them, it’s straightforward to figure out who the client is.
In a surprising study, Jakob Nielsen found out most (85%) of the learning gleaned from usability tests came from your first 5 user tests; 3 users tests will still give you a whopping 67% of the learning there is. He then goes on to advocate small and iterative testing over a single massive one (say, three tests with 3 users each and improvements in between instead of one lone test with 9):
You want to run multiple tests because the real goal of usability engineering is to improve the design and not just to document its weaknesses.
Combine that with Joshua Schachter’s, founder of Del.icio.us, idea of “Starbucks usability tests” (“offer someone coffee to sit down and play with your product.”) and you’ll know why I’ll be this Friday on Minerva’s Starbucks harassing three every pretty girl I can find with Domburi (TeenVogue recently had a feature on young fashionistas being excellent for usability tests, can’t find the link though).
This (anonymous) feedback on Imagery just came on Saturday.
If your searches could also generate the academic citations for the images, that would be ultracool for those of us out in education-land trying to teach kids that they do not “own ” the internet without at least giving credit. I know some blog tools do this ( David Warlick’s blog does it).
A person who teaches teachers and sends them to cool places like this.
Some sort of auto-citation of images is a fantastic idea (as anyone who uses EverNote or Google Notebook will know firsthand) and my gratitude goes to whoever sent it to me, I’d never have thought of it myself. And yet, for a while I almost decided to willfully not implement it:
I strongly disagree with the way citations are usually handled within “education-land”: little more than curtsies one must mindlessly perform to pay respect to others’ property (and it is against such moralistic establishment that I am one of those kids who believes he owns the internet). Citation styles are taught and required simply as one more formal hoop for students to jump.
But citations can be much more than that! They allow readers to recover and rewalk the path the writer followed, and in that they perform an invaluable service to readers, but they can also be immensely profitable for writers too, starting with forcing them to walk paths in the first place (one is so loathe to do the slightest of researches when in the thrall (or duty) of writing, so very prone to simply rearrange one’s prejudices and call it even). Citations make for more rigorous reading and writing—that’s why we should encourage them (not simply because they make, arguably, good fences).
So yes, I thought I saw some of that ownership-based, rote teaching of citations (copyright-instruction) in that email—in a scared flash of exaggeration I glimpsed a DRM image-search engine—and my recoil reaction was so surprisingly strong I thought of deliberately not implementing any sort of auto-quotation. Lawrence Lessig has talked already on the power technology’s architecture has to regulate conduct and the weight of such responsibility was suddenly overwhelming.
Careful thought has shown me the error of my ways. My overreaction to such friendly (and helpful) feedback was not called for. An auto-citation feature in Domburi would be very helpful indeed and will be implemented. But it’ll be tinged with my prejudices and that means it will be open-ended.
2 days ago I had a major breakthrough in Domburi’s interface. I had been racking my brain for several days for a simple, elegant way to provide all the new functionality I had dreamt for it, but the standards I’d set made the task daunting:
Simple and easy to understand
Building (or at least not interfering) upon earlier knowledge
We’ve been using (web) GUIs for decades now, patterns have emerged. To waste them a silly thing would be. Right-click contextual menu, buttons, selection methods, drag & drop, and general link behavior (from one-click-activation to middle clicking on a link to open it in a new tab) are useful patterns we learn early and should be respected.
Consistency
I wanted to have the same interface for thumbnails and full-size images, just like Imagery works now (with almost the same toolbar for both cases).
Minimally intrusive (as in hidden)
I’m obsessive with claiming the precious few screen real state I’m able to and profoundly detest what Edward Tufte once called “administrative debris.” The goal is to see at a glance as many images (and nothing more!) as it is usefully possible.
Even onhover interfaces must be extremely discreet, not only for conceptual clarity, but because rendering times can make for a jarring experience.
Visual
On the other hand, even if keyboard shortcuts and other tricks & gimmicks are more efficient, I believe it’s crucial for users to be able to get a visual overview of their options.
Modeless
Modes WP can be useful and uncannily efficient—I love Vim—but they take a huge cognitive load to understand and use, and many, many hours of practice for them to become second-nature. They’re prone to frustrating mode errorsWP too.
Textual
Text is always a good thing, text and icons can sometimes be an improvement, but icons alone I usually find confusing and useful only for the most trivial of cases. The big problem with text of course is all the space it demands.
I dabbled for a while with tool palettes like those of Adobe Photoshop but in the end sweared off modes of any kind, even graphic ones.
I tried expanding the weird text-toolbar I currently use in Imagery but it proved too constraining.
Jensen Haris’s Office User Interface Blog sent me reeling into the possibilities of ribbons and contextual tabs (GUI innovations in upcoming Office 2007), but though interesting and definitely appropriate sometimes, they can be brutal overkill for such a simple application as Domburi.
In the end, it was clear to me that what was needed was a contextual menu of some sort and a way to activate it graphically (since I wasn’t willing to break the right-click, and other keyboard/mouse combos reeked of inelegance).
I finally found my solution in a little known interface innovation from Flickr (who introduced it only recently in a May 16, 2006 redesign).
They call it a “person menu” but it’s not the menu itself what interests me, it’s the way it’s activated: you hover over someone’s (otherwise undefiled!) buddy image and this obvious sidebutton appears; you click on it and your options to manipulate the image are presented.
This is a natural evolution of the pulldown button ( ), of course, but it allows for a revolutionary array of possibilities. I’ve been playing with the idea for 2 days now and am ready to nominate the onhover sidebutton as one of this decade’s contributions to our shared GUI alphabet: a visual, yet non intrusive, way to activate a context-menu. I’m using it everywhere in Domburi now (the idiom is evolving some impressive refinements!) and it has simplified things further than I thought possible. In the prophetic words of Jeff Han: “the interface just disappears.”
Exciting times!
The black background of this website was dropped because I realized recently that some relatively old displays can be configured, by tweaking brightness and contrast, to better display black text on a white background (and it makes sense to do so, most text comes like that) but doing so would turn black elzr.com into garbled chicken scratches.
That was utterly unacceptable.
Two people had complained of such problems before but it was only until I experienced how bad and frustrating it was that I realized it really had to change.
I loved blackEE: it was distinctive, easier on the eyes, allowed for exploration of an entirely different color scheme, and it looked absolutely gorgeous (luscious) on my Dell Ultrasharp.
But I must think of who’s reading my website.
The contrast’s interesting ain’t it? Joel On Software’s Joel Spolsky sees Dell’s homepage as a textbook case of heavy-handed, rapacious marketing. A List Apart’s Nick Usborne, on the other hand, sees it as one of computer industry’s best examples of self-effacing design, respectful of its users and the now-fashionable right to self-identificationWP.
Dell doesn’t think like their users think. When you go to their website, the first question they ask is what kind of buyer you are: home, small business, large business, etc. I don’t know what I am! I guess I’m a small business, but home systems are usually cheaper, and I usually like to buy top of the line PCs, so maybe I need the Big Business section. This distinction is completely lost on me.
I want a PC. What difference does it make whether I’m a home buyer or a small business buyer? I suspect that they are asking me this because they want to charge businesses more than homes, and large businesses even more. To defeat their system, I choose “home.”
Dell has what is probably the most visitor-centric site of all the computer manufacturers. For years now they have built a homepage that holds back on saying, “Look at us, we’re great.” Instead they devote a significant part of the page to an area where visitor can self-select.
The design and text on the page immediately recognizes that some people are looking for home computers, while others are looking for networks for local government offices. Both audiences and more are addressed. The Dell.com page says, in effect, “Yes, you’re
in the right place. Yes, we can help you. Yes, self-identify and please click here so we can help you find exactly what you need.”

My final discovery of A List Apart—a magazine “for people who make websites”—has been late coming, but as the article I’m about to talk about explains, relationships in the web are just difficult to establish (they require “an exorbitant amount of synergy”, why-the-lucky-stiff would say). I’ve been visiting them fairly frequently along the past couple of years and almost always I’ve learned something valuable. It is not only top-notch content, the attention to detail is painstaking too, though it takes you several visits to start noticing it: from the spot-on illustrations (most by the very talented Kevin Cornell), to the helpful snapshot feature at the right, to the issue-number stamp, to the tasteful ads, to the impeccable atmosphere they maintain throughout, to Zeldman’s and Kissane’s careful editing—it’s not a print wannabe, it’s the first web-only alreadyam.
The cover article of issue 221 (as of this moment, the latest) is a gem and the reason I started writing this post. By Amber Simmons, it is wonderfully titled ”Gentle Reader, Stay Awhile; I Will Be Faithful” and deals with how to write (particularly, with how to write for the web) by introducing the never-before-better-named idea of a faithful writer—a writer who thinks of her reader, who anticipates her questions and curiosities; a loyal writer, respectful of her reader’s time and intelligence; a writer who delivers. Truly great advice—I know I’ll never write the same again.
Today, just after finishing a slight redesign of my blog (inspired by caterina’s) and comparing it with other redesigns of other websites I’ve made along the past 2 years, I became aware of a small pattern to my madness: don’t enclose unless you must.
Before
Now
I’m not sure why—tenderfootness I guess—but my first website designs have always been unnecessarily enclosed, too many fences, too many cages. Only after much pruning and shuffling do I realize that much of it is extraneous, just clutter.
Much Much Before
Much Before
Before
Now
Most of the time you don’t need that box around that text, you almost certainly don’t need that big box to enclose your entire website, and you probably don’t need so many borders. Try erasing them and watch your website become more “flowing”, more open.
(For an example of what not to do, check my local newspaper’s hideous, caged redesign.)
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