marketing

26 posts under this tag.

Star
21 Treats from far across the wide web world 2
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0
6
Oct
28

Lo! I am weary of my wisdom,
like the bee that hath gathered too much honey;
I need hands outstretched to take it.
Friedrich Nietzsche, Thus Spake Zarathustra EEM


Technology & Marketing 2
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0
6
Sep
24

Overall I don’t think it’s that good a presentation, but there’s one true (outrageous) gem worth repeating from Seth Godin’s recent talk at Google:

There is a belief among a lot of companies, especially in the valley, especially on this road, Amphiteater RoadWP, that technology wins.. I don’t think it does. I think what technology does is it gives you a shot at marketing.

..I believe that.. what made Google work were some brilliant—maybe not intentional—marketing decisions. And those decisions have allowed you the freedom to do some really cool technology.

Well, ok, here are two more highlights:

[To Googlers:] You guys have built something for the ages.

Hummer and the Mini. The Mini small enough to put in the trunk of the Hummer—but they had a lot in common. For four years they sold at full retail, for four years they made a profit, for four years they had a waiting list, because they were on the edges. General Motors loses money on every mid-sized car they sell, because if you want to buy a mid-sized car, just buy a Toyota or a Honda, the cheapest one. It’s at the edges that people wait in line; it’s at the edges that people will notice you.

(Oh and this is also the first online video with captions I’ve watched. They’re really cool, even if buggy.)

Coffee & Tejatli 2
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0
6
Sep
24

Yesterday I went to the first International Gastronomic Fair in Guadalajara and it was on the whole quite bad, but I did chance on several interesting finds (photoset):

What is media, what is literacy, and other Rushkoff ramblings 2
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6
Sep
16

People, cultures, and institutions create, share, and influence each other’s values; media is the landscape where this interaction takes place; literacy is the ability to participate consciously in it.

Paraphrased from the introductory remarks to
Peter Durand’s mindmap of Douglas Ruskoff’s classic
Renaissance Prospects talk (rap) at Pop Tech 2004:

..what we have to do first then is understand the nature of stories and why we tend to believe them, why we mistake our stories and our myths for fact, and that’s going to be the beginning of how we can dissemble them. The moment that I got this, was, I guess I was a freshman in college when the third, and probably still worst of the Star Wars movies came out, Return of the Jedi. Luke and Hans get captured by those little teddy bear creatures, the Ewoks, on the moon of Endor, do you remember this? And the Ewoks are having their little barbecue party or whatever they’re doing, princess Leia is allowed to be free, because she’s a girl, whatever, but Hans and Luke are tied up. Do you remember how they get out of captivity? C3PO and R2D2 tell the Ewoks a story. C3PO speaks perfect Ewok, and he’s all golden, they think he’s a god. He starts telling the great story of the wonderful rebels, Luke and Hans, and how they’re fighting the imperial starship. R2D2 starts projecting holographic images of this battles, and you see the little Ewok eyes going back and forth, going “Oh my god!” They’ve never seen holographic technology, they’ve never heard a story told this well. The story so wins them over that these Ewoks not only release Hans and Luke, but they fight a war on their behalf. They fight a war against those big robot things. In which Ewoks die. What I thought at this moment—as an emerging little media theorist—was: what would have happened if Darth Vader had gotten down to that moon first and told his story, with his special effects? They’d have fought for him, I promise you! They’d have fought for him.

...and the style of narrative changed too, we started to get shows like The Simpsons, which were no longer this [the traditional crisis, climax, sleep narrative]; we didn’t care of Homer, what, is he’s gonna live or not, is he gonna lose his job or not. No, now what we’re doing in this big chaotic fractal-like media-space where we’re all talking and exchanging ideas with each other, giving away software to each other, now it’s about making connections. It’s about finding patterns in this media space. When you watch The Simpsons, the reward is not the cookie that you get for making it through the story, the reward is making an association. Oh, here they’re satiring Alfred Hitchcock. Oh, this is a satire of that commercial. Here’s, that’s… Connections, connections and openings, connections and openings. It’s no longer a beginninzg, middle, and end: it’s a series of connections.

17% of Americans believe the world will end in their lifetime and only 23% believe in evolution. Why? Evolution gives you a way out, evolution gives you an alternative to this. Rather than the preordained story, we can write another one, we can change, we can evolve, something else can emerge. The frightening thing about having an emerging narrative is that it means there’s no pre-existing story. It means maybe we weren’t put here with meaning at all. Maybe there was no intent. Maybe meaning is something that we do. Maybe meaning is something that we make, not a pre-existing condition. That meaning is made. But how? Through collaboration. Ain’t gonna get no meaning alone, it can’t be done alone in a series of consumer choices. We’ve tried that one. If you could do it that way, would we be doing this conference? No. You can’t. You only get meaning by connecting with other people. Through the discovery of connections and interrelationships.

Question: Something that resonated with me was a comment you made about [how] we need to develop a new kind of story through collective ownership and collective authorship, and there’ve been a lot of news stories that have come through various different individuals. The example was given from the X-Files that the authorship was taken over by a collective of individuals. My question would be, where do you see that threshold point where it’s taken from an individual and moved into the collective?..

The bane of my existence this question, for a long time. Because the main thing I’m studying these days is narrative: why do we construct narratives on reality? why do we need narratives? and then, how can we develop new narrative structures? I think some of you got this novel I wrote called Exit StrategyAM, and the challenge with that was I wanted to create some kind of an open-source collective experience, but I didn’t want to have the situation were if you’re letting a whole group of people write Star Trek with you, one kid kills Spock on the second page, and then you’re dead. So far I’ve found that the easiest way to do collective narrative experiments is to let the collective recontextualize the story.. the Talmudic process really.. There has to be a certain amount of agreement at the beginning: we’re going to play with this myth, we’re going to play with this story.

Blogging "Blogging for dollars" for dollars 2
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6
Sep
10

Blogging for dollars is the pretty good, pretty interesting cover article from this month’s Business 2.0 about how the mainstream blogs (MSB?WP) like Boing Boing, Fark, Metafilter, TechCrunch ELZR, Digg or Dooce are monetizing their traffic. Thorough and filled with lots of $ data, what surprised me the most about it was how obviously promotional it was. It’s basically an extended infomercial on blog-advertising, which doesn’t take away that it makes several good insights on media and how technology is turning us into one-man-bandsELZR, but, still, deliberately mislabeling content is just an euphemism for lying.

Ever since I read Paul Graham’s The Submarine I had been on the lookout for PR campaigns and this is one of the clearest (or should I say most blatant?) examples of it I’ve seen. The client? That’s an easy one, John Battelle’s Federated Media1.

Why do the media keep running stories saying suits are back? Because PR firms tell them to. One of the most surprising things I discovered during my brief business career was the existence of the PR industry, lurking like a huge, quiet submarine beneath the news. Of the stories you read in traditional media that aren’t about politics, crimes, or disasters, more than half probably come from PR firms..

Trend articles.. are almost always the work of PR firms. Once you know how to read them, it’s straightforward to figure out who the client is.

Paul Graham, The Submarine

fn1. Its website is well worth a visit since they provide some small but interesting data on their blogs’ traffics and advertising rates—Reddit, for instance, has almost a million readers per month and charges 14 bucks for a thousand “impressions”.

It's over 2
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0
6
Sep
10

Modeless & Monotonous 2
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6
Sep
10

I believe that an interface that is both modeless and, insofar as possible, monotonous—all other design features being of at least normal quality for a modern interface—would be extraordinarily pleasant to use. A user would be able to develop an unusually high degree of trust in his habits. The interface would, from these two properties alone, tend to fade from the user’s consciousness, allowing him to give his full attention to the task at hand. The psychological effects of totally (or near totally) modeless and monotonous systems is an area of interface design ripe for experimental study.

If I am correct, the use of a product based on modelessness and monotony would soon become so habitual as to be nearly addictive, leading to a user population devoted to and loyal to the product. Its users would find moving to a competitor’s product psychologically difficult. Unlike selling illicit drugs, marketing an addictive interface is legal, and the product is beneficial to its users; in another way, it is just like selling illicit drugs: extremely profitable.
Jef Raskin, The Humane InterfaceAM, p68

With modeless he means that “a given user gesture has one and only one result: Gesture g always results in action a.” With monotonous, that “any desired result has only one means by which it may be invoked: Action a is invoked by gesture g and in no other way.”

(It’s surprising how all this can be expressed by saying that we want the relationship between gestures and actions to be a functionWP, and an injectiveWP and surjectiveWP one at that. In other words, a good interface is a bijectiveWP interface. I remember how hard those words were to me my first semester studying Math. Never thought I’d find them again studying interfaces!)

And regarding the quote itself, it’s a tough sell, because it goes against many of my computing prejudices. But Raskin just might be right—in a truly revolutionary way. We’ll find out at Domburi. ;)

A survey of 4 McKinsey articles 2
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6
Sep
06

As I mentioned a week ago, I am just starting to feel my way around McKinsey’s Quarterly but it’s been impressive so far. I recently finished reading the three complimentary articles I was granted upon registering (which is free) and they were all remarkable.

Bizarre Yahoo! Ad 2
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0
6
Aug
31

It beats me. “My son is always checking out his Yahoo!” So what? Who’s the target audience of this ad? Angry-faced mustachioed dads? Have children become parents’ rolemodels already?

In praise of a confirmation email 2
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6
Aug
30

This may sound silly but I was happy to read such a well-crafted confirmation email. Notice the avoidance of empty superlatives, the non-patronizing, the effort, not to sound hip or flippant or “professional”, but to be useful. The complimentary premium articles were the extra touch that made me want to share this with the world. This is persuasive (marketing) writing at its best.

Thank you for registering with The McKinsey Quarterly.

As a member, you now have online access to a selection of articles reflecting McKinsey & Company’s latest thinking on a broad range of functional, industry, and regional topics. Our site is updated at least twice a week with new articles and features.

Your membership entitles you to a number of free services, including our monthly e-mail newsletter highlighting the site’s latest content, as well as alerts notifying you when we post new content in your areas of interest. You may adjust your e-mail preferences here at any time: http://www.mckinseyquarterly.com/links/18371

(If your Internet provider filters incoming e-mail, please add e.mckinseyquarterly.com to your list of approved senders to make sure that you receive the e-mail alerts and newsletters to which you’ve subscribed.)

As you may be aware, many of our articles are premium—available only with a subscription to our print publication. These are identified on the site with the letter ‘P.’ As an introduction to the full value of mckinseyquarterly.com, please accept complimentary access to three of our most popular premium articles by following the special links below:

Enjoy the site!

Stuart Flack
Publisher, The McKinsey Quarterly
http://www.mckinseyquarterly.com/links/18372

info@mckinseyquarterly.com, The McKinsey Quarterly Membership Confirmation

The McKinsey Quarterly is impressive by itself too, most interesting and with the best graphs I’ve seen since The Economist (and they present them inside sexy, useful Flash “exhibits” that allow you to zoom in/out and pan around).